TipSee

TipSee FAQ and support guide

Start with the topic that matches your question. If the answer does not resolve it, contact the TipSee support team.

Getting Started

Learn the core flow before moving into reports or setup options.

Where should I begin with TipSee?

Begin with Setup, then add a tip entry. Use Calendar to review entries and Summary to view the totals for the periods available in the app. The Getting Started tutorials follow this same order.

How do I check my app version or update TipSee?

Check the About section in the app for its installed version. Updates are provided through the store where you downloaded TipSee; check that store for an available update.

Tips & Earnings

Can I enter more than one tip entry on the same day?

Yes. TipSee combines entries from the same day for the daily view. Use Add/Edit if you need to review or adjust the recorded total.

What do the calendar totals mean?

The calendar can show your tip total and tip-per-hour figure. When wage and job details have been configured, it can also show a combined tips-and-wages total.

Where can I view weekly, monthly, or yearly totals?

Use Summary for a quick overview, or use Weekly Income and Tip Report for the reporting views available in your version of TipSee.

Jobs & Wages

How can I record overtime?

You can keep overtime separate by creating an overtime job entry, or record an overtime-pay amount through Optional Items. Choose the approach that best matches the records you want to review later.

What should I do after a raise or job change?

End the old job period, then create a new job entry with the new start date and wage. This keeps earlier records distinct from the new wage period.

Can I record paychecks or wages?

Wage and Job Setup supports wage-related tracking. Optional Items can also be used when you want to record a paycheck amount as part of an entry.

Backup & Data

Keep a recent backup before changing phones or troubleshooting a data issue.

How should I back up my TipSee data?

Use the backup options available in TipSee and keep a recent copy in a location you can access later. If you use a local backup file, sending it to yourself or storing it in a dedicated folder can help keep it available if your device is lost or replaced.

How do I move TipSee data to a new phone?

Install TipSee on the new device, then use the backup or restore method you have prepared. Keep the old device or its latest backup available until you have confirmed that the records you need are present.

What if my data is missing or looks incorrect?

First check the selected date, job, and report period. Do not overwrite existing records while investigating. If the issue remains, prepare a description, screenshots, and the app version before contacting support.

Need a walkthrough? See the Backup & Data tutorials.

Subscriptions & Ads

Why might I see ads in TipSee?

The free version may show advertising. Available ad-removal options and feature access can vary by platform and version; check the options shown inside your app before making a purchase decision.

How do I cancel a subscription?

Cancel through the store where you originally subscribed. Apple’s subscription guide and Google Play’s subscription guide provide the current store steps. Your existing records remain on your device unless you remove them.

Troubleshooting

What should I do if TipSee crashes or stops working?

Make sure the app is updated, restart the app and device, and check that you have available device storage. If the issue continues, contact support with the app version, device type, what happened, and any screenshots.

How can I protect my information?

Use the device lock and account protections available on your phone. Keep backups in a location you control, and avoid sharing files that contain your personal records.

Still need help?

Tell the support team what you were trying to do, the app version, your device type, and the exact issue. Screenshots can make a report easier to investigate.